The hospitality industry is competitive and that rivalry between brands can lead to a compromise of hospitality ethics there are often clusters of hotels in close proximity to one another and dissatisfied customers simply go elsewhere. Ethics in the hospitality industry introduction as a result of the continually changing competitive environments tourism and hospitality organizations must come up with ways to stay ahead of their competitors other than the conventional ways of lower prices more services related to a sell or better products. Importance of ethics in hospitality and tourism industry 1 professional ethics under the supervision of aj manoch pet 130 international hotel tourism industry management school 2 importance of ethics in hospitality industry 3. Hospitality companies that do take a long term view and marry high ethical standards with practical measures are likely to prove the winners in a fast changing industry. This lesson discusses important ethics in the hospitality industry and describes why they are necessary to keep customers happy and to ensuring a companys success
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